Free preliminary case screen

Have a prior WES/WGS report that is negative, inconclusive, or does not fully explain the patient? Submit a brief de-identified case summary or prior report for a no-cost preliminary screen. We will let you know whether deeper genomic reanalysis is likely to be useful before any paid analysis begins.

Are you a patient, clinician or someone requesting free case screen?*

I am a patientI am a physician or other HCPI am requesting free preliminary case screen

Country*

First name*

Last name*

Phone number (include area code or country code)*

Email*

Enter email again *

Message*

Privacy Policy

Effective Date: August 25, 2025
Website: https://www.MyGenePortal.com
Operated by MoodNote LLC, a Nevada Corporation

1. Overview
MoodNote LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information submitted to or collected via our website and services. By using this site, you agree to the terms of this Privacy Policy.

2. Do Not Submit Personal Health Information via Contact Forms

Important Notice:
Do not use general contact forms to submit personal health information (PHI), including details about symptoms, diagnoses, medications, laboratory results, or genetic data. If you would like to discuss personal or clinical matters, please contact us to schedule a consultation.

3. Data Collection and Use

We collect only the data necessary to:
A. Respond to user-initiated inquiries.
B. Deliver educational content, quizzes, or self-assessments.
C. Fulfill service requests, including report generation and appointment scheduling.
D. Improve the functionality of the website.
E. We do not collect protected health information (PHI) through general web forms, nor do we use the site to deliver diagnostic services outside of explicit, user-requested consultations.

4. Data Sharing

MoodNote LLC will never sell, rent, or disclose your data to third parties without your explicit consent. Information may be shared only in the following cases:
A. With a healthcare provider (physician, counselor, genetic coach) you specifically authorize.
B. To comply with legal obligations, such as a valid court order or subpoena. Where permitted, we will attempt to notify you in advance of any such disclosures.
C. We do not share your data with advertisers, marketers, or analytics firms for commercial purposes.

5. Data Transmission and Third-Party Services

Your use of this site may involve the transmission of data over the internet, which is never 100% secure. This website may rely on third-party platforms such as:
A. Google (google.com) – for services such as authentication, analytics, and cloud storage.
B. AppSheet (appsheet.com) – to power interactive quizzes, forms, or user interfaces.
C. Metagauss (Metagauss.com), to power this and other contact or registration forms.

We cannot guarantee the security or privacy policies of these third-party providers. Users are advised to read their privacy policies for additional information.

6. Data Storage and Security

MoodNote LLC employs multiple levels of security:
A. Genomic data is stored on encrypted offline drives with no internet connection.
B. Systems are subject to regular audits to monitor for unauthorized access.
C. Internal access is restricted to authorized personnel only.
However, no system can be guaranteed invulnerable to cyberattack or misuse.

7. HIPAA and GDPR Disclosures

HIPAA Compliance
MoodNote LLC is not a covered entity or business associate under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Accordingly, HIPAA privacy and security rules do not apply to data collected via this website, including contact form submissions.
If you require HIPAA-compliant services, please contact us directly to schedule a secure consultation.

GDPR for EU Users
If you are a resident of the European Union, you are entitled to rights under the General Data Protection Regulation (GDPR), including:
A. The right to access, correct, or delete your personal data.
B. The right to restrict or object to data processing.
C. The right to data portability.
To exercise these rights, contact us.

8. Children's Privacy

This website is not intended for children under the age of 18. We do not knowingly collect any information from individuals under 18 without verified parental consent.

9. Changes to This Privacy Policy

MoodNote LLC reserves the right to revise this Privacy Policy at any time. Changes will be posted on this page, and, where required by law or if materially significant, we will notify you by email or on the website.

10. Contact Information

To request access to your data or raise privacy concerns, contact: MoodNote LLC PO BOX 9287 Newport Beach, CA 92658 USA

I Accept Privacy Policy

Important Notice:

The free preliminary case screen is not a full genomic interpretation, does not include a written GenomeDDx™ Report, and should not be used for diagnosis, treatment, medication changes, or other medical decisions. Please do not submit protected health information through the general contact form.

This form is not HIPAA-compliant. Please do not include any personal health information (PHI), such as medical history, diagnoses, symptoms, medications, or test results. Use this form only for general inquiries or appointment requests. Do not upload or send any files or medical documents with this form. Upon confirmation of your inquiry, you will receive a detailed file upload instructions.

Disclaimer: Submitting this form does not establish a physician-patient relationship. This site is for educational and informational purposes only and does not provide medical advice or treatment. Please consult a licensed healthcare provider in your jurisdiction for medical care.

Emergency Notice: If you are experiencing a psychiatric or medical emergency, do not use this form. Call 911 or go to your nearest emergency room.

Terms of use
Privacy policy
Login
Contact

Center for Neuroscience and Genomic Medicine

Terms of use
Privacy policy
Login
Contact

Center for Neuroscience and Genomic Medicine

MoodNote LLC

Center for Neuroscience and Genomic Medicine

Terms of usePrivacy policyLoginContact

Center for Neuroscience and Genomic Medicine

MoodNote LLC

Terms of use
Privacy policy
Login
Contact